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Refund Policy

Last updated: January 2025

1. Overview

At Royal Rajasthani Celebrations, we are committed to providing valuable cultural celebration guidance. This refund policy outlines the terms for any paid services or products we may offer.

2. Free Services

Most of our basic services are provided free of charge, including:

Personalized celebration planning quiz
Basic cultural guides and tips
General Rajasthani celebration information
Cultural awareness content

3. Premium Services Refund Policy

For any premium services or products that may be offered in the future:

Full refund within 7 days of purchase if not satisfied
Partial refund may be available for unused portions of service
Refund requests must be submitted in writing with reason
Processing time: 5-10 business days via original payment method

4. Non-Refundable Items

The following are not eligible for refunds:

Custom celebration guides that have been delivered
One-on-one cultural consultation sessions that have occurred
Digital downloads that have been accessed
Services used fraudulently or in violation of our terms

5. Refund Process

To request a refund:

Contact us at refunds@royalrajasthani.com
Include your order number and reason for refund
Provide any relevant details about your experience
Our team will review and respond within 48 hours

6. Satisfaction Guarantee

We stand behind the quality of our cultural celebration guidance. If you're not satisfied with our service, we'll work with you to make it right or provide an appropriate refund.

7. Payment Methods

Refunds will be processed using the original payment method. For payments made in Indian Rupees, refunds will be issued in the same currency.

8. Changes to Policy

This refund policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For refund requests or questions about this policy:

Email: refunds@royalrajasthani.com
Phone: Available upon request
Address: Mumbai, India